Ferbers made my wife cry. Took her car in for tires and a CEL. Knew exactly what the issue was and provided the code, spent $1k on tires and the work behind the code and they still had the balls to charge a code read fee. Didn't budge, didn't offer anything, apparently management was in the background pretending not to pay attention. Now she's upset and we need to find another shop. You know we're all hurting these days due to all kinds of BS. Had we NOT had you do the work I'd understand wanting to recoup the 5 minutes it takes to plug in a reader, pull the code and read the suggestion; but we didn't leave, we had you do the work; for which we were awarded another $80 on the bill.