4

They are great. Very friendly and up front with prices. They don't look for things to fix like Goodyear so that's nice. Kinda pricey though. They have a shuttle service which is nice but i didn't get to use unfortunately. Shuttle service runs until 4 pm I think B/C of a lack of staff to run it after that time but that's OK. Its a nice personal touch. They were great in general.

Thank you for the review Shannon! We're glad our transparency and shuttle service we're helpful for you! Be sure to stop by again in the future.

- Leadbetter
5

Never have I believed in cosmic intervention more than when our old truck broke down only steps away from Ferber's and the incredible team of Katie, Ricky, and Victor. On the way back to DC from our wedding in Georgia, our 1991 Ford Ranger started to die on 95. We pulled off just in time, and after hobbling over to Ferber's we began recounting our predicament for Katie and Ricky. Even though they were only a couple hours away from closing up on a Friday, they took us under their wings and assured us that we'd be back home by the end of the night. In record time, Victor had installed a new alternator and we hit the road. Only moments after getting back on the road we knew something wasn't right and the engine started smoking. We pulled off again and called Ricky, who was there to meet us at Ferber's doors with a loaner car for us to get home. Not sure yet what will come of the truck, but know that we'll forever owe the happy end of our honeymoon to the team at Ferber's!

4

They are great. Very friendly and up front with prices. They don't look for things to fix like Goodyear so that's nice. Kinda pricey though. They have a shuttle service which is nice. Runs until 4 I think B/C of a lack of staff to run it after that time but that's OK. Its a nice personal touch.

5

Thank you for the great review, LaDonna! We appreciate your business.

- Junction
5

Thanks so much for the excellent and prompt service I received while getting tires and a state inspection. Samantha at the front desk is very helpful and courteous.

5

They are always honest about their repair services and timely. I was quoted for more hours than what was needed (factory manual) on one of my timing belt services and they discounted the hours that were not used from my final bill. I paid less than what was expected. Honesty and integrity for their profession like this is why I continue to use their services. I have been with the Junction Drive team for the last 5 years and I have NEVER had a problem with them. They never try to oversell services without providing evidence as to why I need it (pictures of the problem, service interval recommendations, equipment verified out-of tolerance report)

1

Madison, we're sorry to hear you had a bad experience. We would love to know how to make things right. Feel free to give us a call. 804-550-3535

- Leadbetter
5

Ferbers did a great job with my vehicle! Super quick and efficient.

Thank you for the review Rebecca! We appreciate your business and trust, Give McKenna and Penelope a treat from us!

- Junction
5

Always a great experience working with the people at Ferber's. Been with them for about 15 years and have never been disappointed in their quality and service. Highly recommend Ferber's as a place to have your vehicles services.

Thank you, Carolyn!

- Leadbetter
5

Thank you, Sandra! Let's keep your buick encore on the road as long as possible !

- Junction